Trusted By 5,000+ Care Providers
About this course
Almost 48% of people in the UK believe leadership to be the most important skill for managers to have. Understanding how to manage employees or colleagues, during situations of conflict or issues that may lead to workplace tension, is crucial to maintaining cohesion within your business.
Understanding how to prevent these situations is as important as being able to resolve them. With Managing People training, managers will be given the knowledge and skills to deal with workplace conflict and build a healthy environment for all to work in. Developing these people management skills in your managers will have a positive impact for employees and the business itself.
In fact, people become up to 12% more productive when they’re happier. Boost your productivity with these people management courses.
Learning Outcomes
On completion of this course learners should know and understand the following:
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The definition of workplace conflict
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Recognising conflict
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Dealing with confrontation
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Resolving conflict
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Seeking advice
Get the Training You Need to Make a Real Difference in People’s Lives
Are you looking to upskill your health and social care team? Or are you a care professional seeking to enhance your career prospects? With our wide range of accredited and cost-effective online courses, expert support, and outstanding customer service, we are here to help you achieve your goals. Contact us today to talk to our experts.
Real-time tracking and reporting for every learner
Prove compliance in seconds with Atlas LMS
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Real-time reporting
See your whole team's training status at a glance with instant dashboards and the Training Matrix export.
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Audit-ready certificates
Download and print up to 500 certificates in just four seconds, ready to show during a CQC inspection.
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Automated reminders
Atlas flags upcoming refresher dates automatically, so mandatory training never lapses unnoticed.
Feel fully supported with ongoing support from the Careskills Academy team.
Stay in control with your whole training system in one secure online hub.
Save time with automated reminders and one-click compliance reporting.
Frequently Asked Questions
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Yes. Every completion is recorded in Atlas, so managers can check who’s completed the course, who’s in progress, and download certificates and reports for CQC evidence at any time.
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Yes. Careskills Unlimited pricing scales down per user as your team grows, from £6.67 per user/month for 5–10 staff, down to £2.92 per user/month for 101–150 staff, with a bespoke quote available for organisations with no limit on staff or courses.
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You can choose the option that best suits your organisation. Buy a credit for just this course from £12.30, or get unlimited access to Moving and Handling and 170+ other accredited courses with a Careskills Unlimited plan.