Health & Safety
Mandatory care
Duty of Care eLearning
Delivery:
eLearning
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About this course
This duty of care training course introduces learners to the fundamental responsibilities they hold when supporting individuals in health and social care settings. It explains the principles behind the Duty of Care Act and how these responsibilities connect to the wider legislative framework, including the Care Act 2014. Gain a clear understanding of how duty of care applies in day-to-day practice and why it is essential for delivering safe, person-centred care.
The course helps staff understand how the Care Act 2014 principles shape good practice and safeguarding, and provides a simple, easy-to-follow overview for care professionals. By completing this course, learners will feel confident in recognising their legal and ethical obligations and in making safe, informed decisions when supporting individuals in their care.
This training maps directly to Standard 3 of the Care Certificate, as outlined by Skills for Care and Skills for Health, making it an essential learning requirement for anyone working within regulated care environments.
This duty of care training is suitable for all health and social care workers, including those working in care homes, domiciliary care, supported living, day centres, hospitals, and community settings. It is also ideal for unpaid carers, volunteers, and healthcare assistants who need a clear introduction to the Care Act 2014 and their responsibilities under the Duty of Care Act.
Learning Outcomes
On completion of this course learners should know and understand the following:
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The meaning of duty of care and how it contributes to safe practice.
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Identify dilemmas that may arise about duty of care and the support available to help you deal with them.
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How to deal with comments and complaints.
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How to deal with incidents, errors and near misses.
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How to deal with confrontation and difficult situations.
Course Syllabus Includes
- Duty of Care
- Addressing dilemmas
- Comments and complaints
- Best practice with complaints
- Recording and reporting
- Conflict
- Confrontation
- Adverse events
- Incidents
- Errors
- Near misses
- Dealing with difficult situations
Get the Training You Need to Make a Real Difference in People’s Lives
Are you looking to upskill your health and social care team? Or are you a care professional seeking to enhance your career prospects? With our wide range of accredited and cost-effective online courses, expert support, and outstanding customer service, we are here to help you achieve your goals. Contact us today to talk to our experts.
Real-time tracking and reporting for every learner
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Real-time reporting
See your whole team's training status at a glance with instant dashboards and the Training Matrix export.
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Audit-ready certificates
Download and print up to 500 certificates in just four seconds, ready to show during a CQC inspection.
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Automated reminders
Atlas flags upcoming refresher dates automatically, so mandatory training never lapses unnoticed.
Feel fully supported with ongoing support from the Careskills Academy team.
Stay in control with your whole training system in one secure online hub.
Save time with automated reminders and one-click compliance reporting.
Frequently Asked Questions
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Yes. Every completion is recorded in Atlas, so managers can check who’s completed the course, who’s in progress, and download certificates and reports for CQC evidence at any time.
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Yes. Careskills Unlimited pricing scales down per user as your team grows, from £6.67 per user/month for 5–10 staff, down to £2.92 per user/month for 101–150 staff, with a bespoke quote available for organisations with no limit on staff or courses.
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You can choose the option that best suits your organisation. Buy a credit for just this course from £12.30, or get unlimited access to Moving and Handling and 170+ other accredited courses with a Careskills Unlimited plan.
Krisztina K
Level 3 AET was incredible. Loved it
"I loved the entire process as it was well supported with resources and templates. I enjoyed filling out the booklet and learning new things. The professional discussion with Zoe was the highlight of the program. It's just so good to talk to a fellow trainer outside of work and learn from each other. Highly recommend the course of level 3 AET!"
Emily Martin
Cannot fault the quality service given to me
"Starting off a new company Careskills guided me through with training for my staff and their attentiveness has been next to none, cannot fault the quality service given to me. Always quick responses and any problems are resolved promptly. Will always continue to use this company as my company grows for the training for my staff. "
R Pinsent
Customer service are very helpful
"Customer service are very helpful and there are a large variety of courses online which allow our staff to complete mandatory training in line with CQC requirements in a timely manner. Course content is informative and easily digestible and i wouldn't hesitate to recommend Careskills academy."
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