Trusted By 5000+ Care Providers
About this course
This duty of care training course introduces learners to the fundamental responsibilities they hold when supporting individuals in health and social care settings. It explains the principles behind the Duty of Care Act and how these responsibilities connect to the wider legislative framework, including the Care Act 2014. Gain a clear understanding of how duty of care applies in day-to-day practice and why it is essential for delivering safe, person-centred care.
The course helps staff understand how the Care Act 2014 principles shape good practice and safeguarding, and provides a simple, easy-to-follow overview for care professionals. By completing this course, learners will feel confident in recognising their legal and ethical obligations and in making safe, informed decisions when supporting individuals in their care.
This training maps directly to Standard 3 of the Care Certificate, as outlined by Skills for Care and Skills for Health, making it an essential learning requirement for anyone working within regulated care environments.
This duty of care training is suitable for all health and social care workers, including those working in care homes, domiciliary care, supported living, day centres, hospitals, and community settings. It is also ideal for unpaid carers, volunteers, and healthcare assistants who need a clear introduction to the Care Act 2014 and their responsibilities under the Duty of Care Act.
Learning Outcomes
On completion of this course learners should know and understand the following:
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The meaning of duty of care and how it contributes to safe practice.
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Identify dilemmas that may arise about duty of care and the support available to help you deal with them.
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How to deal with comments and complaints.
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How to deal with incidents, errors and near misses.
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How to deal with confrontation and difficult situations.
Course Syllabus Includes
- Duty of Care
- Addressing dilemmas
- Comments and complaints
- Best practice with complaints
- Recording and reporting
- Conflict
- Confrontation
- Adverse events
- Incidents
- Errors
- Near misses
- Dealing with difficult situations
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Designed to enable the student to complete their study and training in a time and cost-effective way, enabling staff, in the workplace, to be trained at the correct standard and efficiently start work in the health and social care sector
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Our contact details
Telephone: 020 3397 9734
E-mail: support@careskillsacademy.co.uk
Address: 3 Arlington Square, Downshire Way, Bracknell, RG12 1WA