Health & Safety
Mandatory care
A Care Worker's Role
Delivery:
eLearning
Accreditation:
This course is CPD certified.
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Trusted By 5,000+ Care Providers
About this course
This is a short course for health and social care staff when they are new to a role in care and can also be used during the recruitment of Care Workers, to help them understand the role and expectations of working in health and social care.
This training can be particularly useful for also refreshing the knowledge and understanding of existing staff to ensure that they are competent in continuing to develop the correct relationships at work. It will re-establish their professional working boundaries.
This training is for staff working in settings such as Care Homes, Hospital Wards, Day Centres, or supporting an individual in their own home.
Natural progression from this course should be the Care Certificate if the learner is new to care, or Professional Boundaries training if they are existing Care Workers.
Guided Learning Hours: up to 1 hour, dependent on learner’s skills and abilities.
Learning Outcomes
On completion of this course learners should know and understand the following:
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Explain their role as a Care Worker
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Describe the expectations from their employer
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Explain how they should form professional working relationships
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Explain how they will work with other professionals
Course Syllabus Includes
- Understanding a Care Workers role
- Duties of a Care Worker
- Responsibilities
- Codes of Conduct and Practice
- Compassion in Practice
- Policies and Procedures
- Attitudes and Beliefs
- Being Person Centred
- Agreed ways of working
- Reporting concerns
- Whistleblowing
- Working Relationships
- Care Worker tasks
- Communication
- Professional Relationships
- Managing Safety
- Professional Boundaries
- Joint Partnership working
- Team working
- Resolving conflict
- Reporting Mistakes
Get the Training You Need to Make a Real Difference in People’s Lives
Are you looking to upskill your health and social care team? Or are you a care professional seeking to enhance your career prospects? With our wide range of accredited and cost-effective online courses, expert support, and outstanding customer service, we are here to help you achieve your goals. Contact us today to talk to our experts.
Real-time tracking and reporting for every learner
Prove compliance in seconds with Atlas LMS
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Real-time reporting
See your whole team's training status at a glance with instant dashboards and the Training Matrix export.
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Audit-ready certificates
Download and print up to 500 certificates in just four seconds, ready to show during a CQC inspection.
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Automated reminders
Atlas flags upcoming refresher dates automatically, so mandatory training never lapses unnoticed.
Feel fully supported with ongoing support from the Careskills Academy team.
Stay in control with your whole training system in one secure online hub.
Save time with automated reminders and one-click compliance reporting.
Frequently Asked Questions
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Yes. Every completion is recorded in Atlas, so managers can check who’s completed the course, who’s in progress, and download certificates and reports for CQC evidence at any time.
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Yes. Careskills Unlimited pricing scales down per user as your team grows, from £6.67 per user/month for 5–10 staff, down to £2.92 per user/month for 101–150 staff, with a bespoke quote available for organisations with no limit on staff or courses.
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You can choose the option that best suits your organisation. Buy a credit for just this course from £12.30, or get unlimited access to Moving and Handling and 170+ other accredited courses with a Careskills Unlimited plan.
Krisztina K
Level 3 AET was incredible. Loved it
"I loved the entire process as it was well supported with resources and templates. I enjoyed filling out the booklet and learning new things. The professional discussion with Zoe was the highlight of the program. It's just so good to talk to a fellow trainer outside of work and learn from each other. Highly recommend the course of level 3 AET!"
Emily Martin
Cannot fault the quality service given to me
"Starting off a new company Careskills guided me through with training for my staff and their attentiveness has been next to none, cannot fault the quality service given to me. Always quick responses and any problems are resolved promptly. Will always continue to use this company as my company grows for the training for my staff. "
R Pinsent
Customer service are very helpful
"Customer service are very helpful and there are a large variety of courses online which allow our staff to complete mandatory training in line with CQC requirements in a timely manner. Course content is informative and easily digestible and i wouldn't hesitate to recommend Careskills academy."
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